Privacy Policy
Last updated: January 2025
At Pocket Tribe, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information.
1. Information We Collect
We collect the following types of information:
- Account Information: When you create an account, we collect your email address (which is hashed and stored securely) and username.
- Usage Data: We collect information about how you use our services, including your tribe memberships, message activity, and wellness session participation.
- Device Information: We may collect information about your device, including device type, operating system, and browser type.
2. HIPAA Safe Harbor Compliance
Pocket Tribe implements HIPAA Safe Harbor de-identification methods to protect your health-related information:
- Email addresses are hashed before storage
- Zip codes are truncated to the first 3 digits
- No direct identifiers are stored with health information
- All personally identifiable information is separated from usage data
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Match you with appropriate support communities
- Personalize your wellness experience
- Improve our services and develop new features
- Communicate with you about your account
- Ensure the safety and security of our community
4. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for sensitive data
- Secure Firebase infrastructure
- Regular security audits
- Role-based access controls
5. Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect the rights and safety of users
- With service providers who assist in operating our platform (e.g., Firebase, Stripe)
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your account
- Export your data
- Opt out of marketing communications
7. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.
8. Age Requirement
Pocket Tribe is intended exclusively for users who are 18 years of age or older. Our services are not intended for, and we do not knowingly collect personal information from, anyone under the age of 18. If we become aware that a user is under 18, we will promptly terminate their account and delete their information.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by email or through our platform.
10. Contact Us
If you have questions about this privacy policy, please contact us at support@pockettribe.app.